Billing

Startup Heroics Billing Terms

Startup Heroics is the business name used for billing the product or service identified in your purchase. These terms explain the shared billing arrangements. The product or service terms presented for your purchase continue to govern that product or service.

Your purchase conditions. The price, payment frequency, delivery, refund and cancellation conditions shown for your purchase apply to that purchase only. A refund, cancellation or delivery policy for another product or service does not apply. This notice does not change conditions already agreed for an existing purchase.

Payments and statements. Payments are processed through Stripe. Your receipt or invoice identifies the purchase. A bank statement may show Startup Heroics, an abbreviated billing name, the purchased product or service, or a combination of those details. If you do not recognize a charge, contact billing support with its date and amount.

Renewals and cancellation. Recurring charges apply only when the purchase is identified as recurring. Its renewal schedule and cancellation method are the ones provided for that purchase. Canceling renewal, requesting a refund and deleting a service account are separate actions. Ask billing support if the purchase instructions are unclear.

Refunds and purchase problems. The applicable purchase terms describe refund eligibility and the remedy for a delivery or service problem. Contact the product or service support route shown in those terms, or email billing support for routing assistance. Nothing in this notice limits rights that cannot be excluded under applicable law.

Billing contact. support@startupheroics.com. Mailing address: Startup Heroics, 453 S Spring St, Ste 400, Los Angeles, CA 90013. Include a purchase reference when available. Do not send passwords or complete payment-card numbers.